Privacy Policy

Information you provide:

• Account information (name, email address, password)
• Profile information (business name, description, location, social media links)
• Seller application information
• Payment information (processed securely by Stripe)
• Communications you send to us

Information collected automatically:

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies

We use your information to:

• Provide, maintain, and improve our Platform
• Process seller applications and subscriptions
• Send transactional emails (account verification, password resets, subscription updates)
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve user experience

We may share your information with:

• Service providers: Third parties that help us operate our Platform (hosting, payment processing, email delivery, analytics)
• Public profiles: Seller profile information is displayed publicly on the Platform
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how you use our Platform
• Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Platform.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at hello@ashandivyco.com

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at hello@ashandivyco.com